DME-PLUS SHIPPING AND FREIGHT INFORMATION

Shipping Cut-Off:
  • 3 PM FOR DROP-SHIP ORDERS
Drop-Ship Freight:
  • $10.50 FLAT fee, per order, regardless of size, quantity, weight, etc., for Medical Supplies
    • Additional $10.50/CS for food items (Boost, Ensure, etc.); if order ONLY contains food item, the FLAT $10.50 for Medical Supplies is NOT assessed in addition to the per case freight
    • Additional $10.50/CS for incontinence products; if order ONLY contains incontinence products, the FLAT $10.50 for Medical Supplies is NOT assessed in addition to the per case freight
    • Additional FLAT fee of $13.95 for lightweight DME equipment (walkers, rollators, canes, commodes, crutches etc.) regardless of quantity; if order ONLY contains lightweight DME equipment, the FLAT $10.50 for Medical Supplies is NOT assessed in addition to the FLAT $13.95
    • Additional FLAT $28.95 for wheelchairs regardless of quantity; if order ONLY contains wheelchairs, the FLAT $10.50 for Medical Supplies is NOT assessed in addition to the FLAT $28.95

**Most orders will arrive within 1-2 business days.

Special Order Items:
  • For Items that ships directly from the manufacturer an additional shipping charge may apply. Therefore, a freight quote will need to be obtained. Please call us with to verify the shipping price for special order items.
Placing Orders– Contact Information:

If you ever need assistance placing an order, please contact Customer Support at 1-844-500-8327. Please reference your account number when calling. Our customer service team is available from 9AM – 5PM CST. They can assist in product searches, product returns, orders and invoice inquiries, tracking, and placing orders.  Finally, you can also fax your order to Customer Support fax line at 1-844-204-4400 or email your order request to Support@dme-plusllc.com.